Duplicate, diverging data
Customers, products and states are entered more than once and begin to differ as soon as something changes.
06 / 06Platform integration
System integration that lets data move without double entry
We connect CRM, ERP, ecommerce and internal tools through APIs, webhooks and controlled synchronisation so every data point has one source and a clear path.
- APIs and webhooks
- Two-way synchronisation
- Logs and reconciliation
An isolated tool creates work around itself
A good CRM and a good ERP can still create a bad operation when people copy information between them and nobody knows which one holds the correct version.
Broken workflows
The sale ends in one system and delivery begins in another through an email or intermediate spreadsheet.
Errors without an owner
When synchronisation fails, there is no queue, alert or owner. The customer discovers the break.
A data path with a source, rules and control
Integration does not mean copying everything everywhere. We define which system owns each entity, which events propagate and how a difference is resolved.
Capability 01
APIs and webhooks
Real-time or scheduled connections chosen according to platform capacity, volume and criticality.
Capability 02
Two-way synchronisation
Updates in both directions with loop, conflict and duplicate prevention.
Capability 03
Identity and master data
Stable keys that recognise the same customer, product or transaction across different systems.
Capability 04
Observability and reconciliation
Logs, queues, retries, alerts and reports for finding and recovering incomplete cases.
First, decide who owns each piece of data
The connection technology is the short part. The important work is agreeing source, direction, frequency and behaviour when systems disagree.
- Stage 01
Inventory systems and data
Entities, fields, identifiers, volume, limits and business owners.
- Stage 02
Design the contract
Which event moves, in which direction, with which validation and what happens when the destination fails.
- Stage 03
Test and reconcile
Normal cases, duplicates, retries and differences inside a controlled environment.
- Stage 04
Activate with monitoring
Gradual launch, queue metrics, actionable alerts and operations documentation.
Scope
What a system integration includes
The deliverable covers the happy path and interruptions. Without reconciliation, integration can move data quickly and still leave information behind.
Included in the project
- System, entity and ownership map
- Architecture and data-contract design
- API, webhook or connector development
- Identity, validation and deduplication rules
- Queues, retries, logs and alerts
- Testing, documentation and launch support
What to know before you start
Can you integrate a platform with no API?
Sometimes exports, structured email or interface automation are available, but they have more limitations. We assess stability and risk before proposing an alternative.
What does two-way synchronisation mean?
Authorised changes can move in both directions. It requires priority rules, loop prevention and clear conflict identification.
How do you protect integration data?
We apply least privilege, separate credentials, encryption in transit, input validation and logs designed not to expose sensitive content.
How long does an integration take?
It depends on API quality, entity count, volume and error cases. A bounded connection can often be delivered in weeks after discovery.
Are integration and migration the same?
No. Migration moves data once; integration keeps systems connected over time. A project may need one, the other or both.
The next step
Tell us which data your team copies between systems today
We review source, destination, volume and exceptions, then design an integration that can also recover when something fails.